Frequently Asked Questions

Turnaround times are dependent on a number of factors but we pride ourselves on quick and efficient service to ensure your business needs are met in a timely fashion. 

We finance a variety of business-critical assets specific to your industry. As a non-bank lender, we are able to fund non-standard assets. So any asset critical to your business’ growth is an asset we would be able to assist with. To find out what assets we commonly finance in your industry (such as Agri Finance, Medical Equipment Leasing, Clean Energy Finance, etc), visit this page or contact us with specific requests.

Most recent financial statements, a clear description of the asset you are looking to acquire (the invoice, if you have it) and if a personal guarantee from the directors is required (for privately owned, smaller businesses), then a personal statement of Assets and Liabilities would need to be included.

The maximum amount financed varies based on the credit assessment of the borrowing entity.

In some instances, leasing an asset requires security from the guarantors and directors of the business.

Yes.

No, leasing an asset requires regular repayments over a fixed term.

To establish an agreement with Maia Financial a business needs to show at least two years of trading history.

Typically leasing terms are three to five years, however, we can customise the term of an agreement to suit your requirements.

Maia Financial offers Rental/Operating Leases, Sale and Rent Back, Finance Leases, Hire Purchases and Chattel Mortgages.

A rental agreement or operating lease for equipment is a pay-for-use asset finance product that is typically structured between two and five years. Read more here.

We offer end of term options that are flexible to suit the needs of the business including returning the equipment, upgrading the equipment, extending the agreement or agreeing on a price to purchase the asset from Maia Financial. Read more here.

While most contracts will run to completion, Maia Financial offers flexibility to restructure an agreement mid-term if required.

The first repayment is usually monthly or quarterly in advance or in arrears from the commencement date of the contract.

We are a non-bank financial lending institution. This means we access our funds from a range of sources and can customise our products to accommodate the specific needs of our clients.

We operate across Australian and New Zealand.

As a growing business, we are always looking for good talent. If you’re interested in learning more about working with us, please contact human.resources@maiafinancial.com.au

Asset selection is often unique to business needs, however, with over 25 years’ experience in asset financing, we can certainly give insight into assets that perform well and may be considerations for your business.

We are vendor agnostic, meaning we will provide clients with the finance they need to acquire assets from any vendor.

To provide us with feedback or to make a complaint please:

1. Speak to our Client Services Team (1300 134 214 between 9am – 5pm AEDT, Monday to Friday) or
2. Send your feedback by email to clientresolution@maiafinancial.com.au,
3. Or by mail to Complaints Officer, PO Box R1854 Royal Exchange NSW 1225.

To provide us with feedback or to make a complaint please:

1. Speak to our Client Services Team (0800 472 633 between 9am – 5pm NZDT, Monday to Friday) or,
2. Send your feedback by email to clientresolution@maiafinancial.co.nz,
3. Or by mail to Complaints Officer, PO Box 1535 Shortland Street Auckland 1010.
4. You can refer your complaint to the Insurance & Financial Services Ombudsman Scheme Inc. if it has not been resolved after going through our complaints process. This is a free, independent dispute resolution scheme. See www.ifso.nz or call 0800 888 202 for information on the IFSO Scheme.