Frequently Asked Questions

Find out more about Maia and how we do things.


How do i lodge a complaint in Australia?

To provide us with feedback or to make a complaint please:

1. Speak to our Client Services Team (1300 134 214 between 9am – 5pm AEDT, Monday to Friday) or
2. Send your feedback by email to,
3. Or by mail to Complaints Officer, PO Box R1854 Royal Exchange NSW 1225.

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Contact our team for more info

Reach out to us to get your questions answered by our team of Directors, Asset Managers and Client Services.